Shipping & Returns Policy

1. Delivery Timelines

• Standard shipping takes between 2 to 6 business days depending on location across India.
• Free standard shipping applies to orders meeting the threshold shown at checkout.

2. Returns & Replacements

• In compliance with health, safety, and sanitary standards, personal hygiene goods cannot be returned once opened.
• If an item arrives damaged or defective, please contact our support desk at samaurahealthcare@gmail.com within 7 days of delivery with photographic confirmation for a prompt resolution.

3. Cancellations

Orders may be cancelled prior to dispatch by reaching out to customer support.